REFUND & RETURN POLICY

30 Days Easy Return and Exchange Policy:
  • Feel confident with our 30-day return policy.
  • Easy returns within 30 days (about four and a half weeks).
Contact Us Within 24 Hours:
  • Reach out within 24 hours with any concerns or return requests.
  • Provide a snapshot highlighting the issue for prompt assistance.
Quick Response and Assistance:
  • Our team is here to assist you promptly.
  • Your feedback is valuable, and we aim to address your concerns.
What to Remember for a Return Request:
Contact Information:
  • Request assistance via email, WhatsApp, Live Chat, or call within 24 hours.
Inspection and Shipping:
  • Our inspection team assesses the product for eligibility.
  • The customer covers shipping costs to return the item.
Return Process:
  • Once deemed claimable, return the product within 3 days.
  • Receive an RMA (Return Merchandise Authorization) number for processing.
Return Policy Violations:
  • No return or exchange for the same product in different sizes.
  • Customized products/orders are non-returnable.
  • Tags or labels must remain intact.
  • No return for altered products.
  • No return requests are accepted 24 hours after product has been received.
  • Unintentional purchase excuses will not be considered.
  • No returns for changed minds.
  • Products must be unaltered and undamaged for a claim.
  • Discounted or sale items are NON-Refundable.
Important Notes:
Design Issues:
  • Designs are replicas and may vary; inquire before ordering.
  • Returns for design issues if the product differs from the displayed design.
Colour Issue:
  • Jackets may appear differently in various lighting conditions.
  • We cannot address concerns related to shade variations.
Size Issue:
  • Review size information from our chart.
  • Returns are accepted for items ordered in the correct size.
Refund Choices:
Choose from the following refund options:
  • Money refund via the original payment method.
  • Up to 50% discount on the next purchase.
  • Gift vouchers for future shopping.
Your Understanding Matters:
We appreciate your understanding and adherence to these guidelines. If you have any questions or concerns, please don’t hesitate to contact us. We’re here to assist you!