Once Upon a Time Leather Jacket

SHIPPING

• We provide free express shipping to any country.
• If you choose a standard size, we send your order within 5–10 working days.
• If you order a custom-made item, we usually ship it within 3–5 weeks.

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RETURNS

General

• We offer a simple 30-day return policy.
• If the item doesn’t fit or you’re not happy with it, you can request a return online within 30 days of receiving it.
• Standard size orders can be returned for a full refund or an exchange.
• Custom-made or other personalized orders can only be returned for adjustments.

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DO NOT

• Use bleach.
• Wash, bleach, or tumble dry.
• Store folded or hanging when folded.
• Expose to heat or moisture.
• Store in plastic or vinyl bags.
• Leave in direct sunlight for long periods.

ALWAYS

• Use soft dry cleaning only.
• Follow our instructions for cleaning at home.
• Store in a breathable cloth bag.
• Use padded or wooden hangers.
• Take it to a specialist for deep cleaning.